Hey there! I’m Laura Rittmeister, a Product Design Manager with more than a decade of experience in tech. I’ve thrived in everything from nimble startups with big dreams to global corporations with thousands of employees, partnering with every level of the organization—from marketing and development teams all the way to C-level executives. My true passion is crafting remarkable user experiences that keep businesses ahead of the curve—because when we deliver products users genuinely love, we drive real, lasting impact.
Impact
Reduced response time to high-intent leads from 3 days to 1
Leveraging AI to deliver efficient, engaging user experiences.
Time to Value from a month to just 4–7 days
Partnered with marketing, product, and design to boost qualified leads, drive revenue growth, and reduce Time to Value from a month to just 4–7 days.
10x segment growth with GTM, driving 50% of MRR
Collaborated with GTM teams to unlock exponential growth and drive key revenue milestones.
What I’m good at
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Mentor & Leader
My leadership approach rests on purpose, process, people, and performance. I foster a “win together” culture, where a shared mission unites the team. Drawing inspiration from Daniel Goleman’s emotional intelligence framework and Brené Brown’s insights on vulnerability and trust, I build an environment where people feel supported and can thrive. Mentorship is central to my style—because when individuals grow, we all benefit.
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Strategic Discovery
I combine tactical and strategic user research—plus market insights from cross-functional partners—to uncover product opportunities that align with business goals. I’m a great partner to PMs—at Copilot, I led a new product offering targeted at a lower-churn, high-value market segment, which helped drive 50% of MRR at the time.
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Deciding What to Launch & Influencing Roadmap Decisions
By prioritizing effectively and employing a structured approach to roadmap planning, I ensure our initiatives remain high-impact and goal-oriented. I developed a framework at Copilot AI that guided teams in making data-informed decisions for more effective product releases.
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Bird’s-Eye, Holistic Thinking
I champion cross-functional collaboration and focus on delivering a cohesive end-to-end experience. Leveraging tools from service design—like journey mapping and service blueprints—I help teams break down silos, align on shared goals, and create a unified customer journey.
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Systems Thinking
Whether I’m synthesizing user interviews, crafting design frameworks, or exploring new ideas, I’m driven to untangle complexity and uncover insights that satisfy both user needs and business objectives.
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Researcher Hat
I regularly wear this researcher hat in my current role, and it also proves invaluable when partnering with dedicated research teams. Beyond simply applying qualitative and quantitative methodologies, I’m adept at translating those findings into strategies that align with broader business objectives.
Kindred Farm Volunteer
Even design thinking can involve 500-pound cuddle buddies. Since October 2023, I’ve volunteered at Kindred Farm Sanctuary, ensuring large animals get the care they need. It’s taught me that empathy and attention to detail matter as much in the pasture as in product design.
Ready to create something remarkable?
I’d love to explore how empathy, strategy, and a dash of creativity can elevate your product vision. Drop me a line at laura.rittmeister@gmail.com, and and let’s make it happen—together.